IT Support Staffing

Efficient IT Staffing 

IT support is a vital part of many businesses. However, common challenges include slow response times, technical issues that disrupt operations, or recurring questions that burden the internal IT department. Whether you need remote or on-site support, our consultants help you tackle these challenges and deliver first-class service.

By choosing Experis as your IT staffing partner, you get:

• Experienced consultants: Our IT specialists have deep knowledge and experience in service desks, on-site services, and help desks.
   
• Flexible solutions: We tailor our services to your needs, whether you require temporary reinforcements or long-term support.
   
• Fast placements: Our network of qualified candidates enables us to quickly provide the right expertise.

Satisfied Customers

With Experis, you can either integrate the IT expertise you need into your team or outsource IT operations and maintenance entirely to one of our tailored teams.

Our latest customer survey shows that 98% of our clients are satisfied with the support they have received. This proves that we truly make a difference and that our services deliver top-level results.

Let us help you staff your IT support to meet tomorrow’s challenges.

Flexible IT Staffing for Businesses of All Sizes

Whether you run a small business needing just one IT technician or a large organization with multiple users and offices, an IT staffing solution can often be more cost-effective than maintaining an in-house IT department.

With Experis, you only pay for the services you need—without long-term commitments. This gives you the flexibility to adjust staffing as your business evolves, significantly reducing costs. Additionally, we offer SLA-based processes that guarantee high quality and transparency at every step.

Our Consultants – The Heart of Our Business 

Our service desk and help desk consultants are skilled in:

• Ticketing systems
• Troubleshooting software and hardware issues
• Support via phone, email, remote access, and on-site assistance
• Software installation and upgrades

We offer both on-site solutions, where technicians are present at your location, and remote support, where we dispatch technicians as needed. Additionally, our language-adapted service desk provides IT support in all Nordic languages as well as English.

With Experis, you ensure that your IT support always delivers top-tier service.

Effective ITIL-Based Solutions and ServiceNow Integration

Our ticketing system, ServiceNow, is a robust and flexible platform that integrates seamlessly with our clients’ internal systems and third-party solutions. With ServiceNow integration, you get SLA statistics, KPI tracking, and quality reports—all in an easy-to-use platform.

Our process and structure planning are based on ITIL (Information Technology Infrastructure Library), a globally standardized framework for managing IT services.

Products we support include:

• Desktops, laptops, and peripherals
• Mobile devices and IoT support solutions
• Printers, information screens, and audiovisual equipment
• Servers and network infrastructure